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NETECH offers a wide range of products and services that is growing and
constantly changing with technology as well as home and business demands.
Our professionals remain current with the latest technology and offer advice and
support in many aspects not limited to the list below.
Hardware, software, virus and spyware are a specialty in their own right these
days. When these bugs infect the computer user, we usually hear about them first
and are able to provide rapid fixes.
This page provides a list of some of the regular services we supply. If you have
a problem that does not fit neatly within a category, then
contact us and we can probably help.
Products, Services and Professional Consulting
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Inspection, cleaning and regular preventative maintenance
will ensure that potential hazards are kept at bay. In Queensland more than
any other State the ravages of heat, humidity and even geckos cause many
hardware problems with computers. All hardware and the software components in your system
are inspected, cleaned and checked for wear and tear. Our engineers visit your
site and perform a service based on a checklist of maintenance items.
We guarantee that problems will be reduced and your computer is in peak
performance.
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Fault locating and resolution
are often be beyond the average users
capabilities. We will come to your location with trained computer
professionals and fault-find using industry proven
processes and procedures. Most faults we will have experienced before and we
will give you an estimate of to resolve the problem. Remember our promise, no
fix, no fee.
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As with most
electronic devices, computers will develop problems in one of its
internal components. Our experience in most brands of computers allows
us to determine
which component has failed, source the replacement part, install
it, and then test it to make sure that the replaced part
is compatible and functions correctly. All replacement parts carry a
12 month warranty.
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Most computers can
be given a new lease on life by upgrading hardware and/or software to
the equivalent of today's power machines. Sometimes an upgrade is required to run new
software, new operating systems or the
latest applications. We come to your business or home and discuss
your requirements and provide a plan for the upgrade. Beware of backyard operators or the family friend,
who often overlook important requirements for an upgrade. We guarantee a
smooth and painless upgrade path.
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The most annoying problems will occur intermittently
with no method behind their appearance. These are particularly frustrating
to solve as a user and quite often will not occur when a technician
comes to look at it. These problems are difficult to find because of the lack of certainty as to whether it is a hardware or a software
issue. We can "nut-out" these problems using our 25 years of
experience in the IT industry and provide certainty with an agreed
resolution plan.
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Software installation provided
by manufacturers of products normally is performed without incident. However
with plethora of hardware and software combinations available in the market,
it can often turn to disaster with hours of wasted effort and sometimes the
machine completely mucked up and not functioning. Especially after the effects
of a virus attack, reinstallation of software can be troublesome. Our
engineers know the ins-and-outs of most common applications and their quirks
and can get you back on-line very quickly.
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The advantages to
networking more than one computer at home or in the business are many
that increase collaboration and sharing of information. The main uses
for a network include the sharing of internet access, access to all
printers and your documents and databases. We can design and install a
network in your home or business including cabling, configuration and
the organization of broadband Internet access.
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A great deal of applications
today are so fully featured that the average user can become frustrated in their
usage. Even the latest versions of Windows has changed many of the ways computer
users interact with their machine. Our engineers can offer training in most
common products in use so that you can become productive and gain a basic understanding of
how they function and their interaction with the computer. Training can be
tailored to your needs and time frames from basic Windows operations to more complex topics.
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Small and home businesses
as well general home use often
require the support of a professional when computer decisions.
Unfortunately there are many so called "experts" who often give advice
based on hearsay or unfounded knowledge. Don't spend that hard earned money
on hardware and software that you may not need. Don't be wrapped in the
hype of large chain operators who are commission based and can provided
flawed advice based on the best deal for them. Contact us so that we can
help you through the process. We do not have any allegiances to any
manufacturer and therefore have no vested interest in making you buy items that we have in stock.
As we have a vested interest in maintaining our reputation and rely on
your recommendations to others, we guarantee satisfaction.
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All users whether at
business or in the home have important data saved on their hard
drives. In most cases they have not backed up this data making it
especially vulnerable when hardware of software malfunction. We have
seen many disasters where a computer has lost all data without any
chance of recovery. We can help you put a backup process in place that
will cover your vital data needs. In the event of data loss or
corruption we can assist in the recovery of files from backup.
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Our team on qualified
engineers, technicians and business analysts have over 25 years of consulting
experience. We provide consulting services to address most Information Technology
and Telecommunication (IT&T) and computer management subjects. If we
cannot provide a particular service ourselves we can supply you
with highly experienced consultants from or extensive network that can
assist in your technology directions and decisions.
Systems, Upgrades and
Parts
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